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Frequently Asked Questions
Are you a manufacturer?
Yes, we own our factories and have established long-term stable relationships with partner manufacturers to ensure high-quality supply.
Can you provide samples?
Yes, we provide samples free of charge. However, customers are required to cover the shipping costs. Preparation usually takes 5-7 days.
Do you offer customization services?
Absolutely. We support custom logo printing and branding once the order quantity reaches our minimum requirement.
What is the standard lead time?
For non-customized orders, it takes 8-10 days. During peak seasons, it may take about 2 weeks. Custom orders require additional time.
What certifications do your products hold?
Most of our products have successfully passed CE, ROHS, FCC, and EPA certifications, meeting international safety standards.
What is the effective coverage area?
The lamp is most effective in spaces ranging from 107 to 215 square feet (10-20m²), perfect for bedrooms and camping tents.