Product FAQ
Q: Can I request a sample of the UV Lamp?
A: Yes, we are pleased to provide samples for testing and evaluation.
Q: What is the typical lead time for orders?
A: Samples take 3-5 days, while bulk orders typically require 15-20 days.
Q: What shipping methods do you use?
A: We use air shipment via DHL/FEDEX (3-5 days) for samples. Ocean shipment duration depends on the specific destination area.
Q: Does the product come with a warranty?
A: Yes, we offer a 1-year warranty for all our UV Lamp products.
Q: Are OEM services available for custom logos and packaging?
A: Yes, we can produce items with your specific design, including custom packaging and logos.
Q: What makes your UV lamps superior to others?
A: We utilize high-quality quartz glass for higher UV output, maintain CE/RoHS certifications, and use advanced filament power processing technology.