Frequently Asked Questions
Q: What is the main material of the UV lamp?
A: The lamps are made of high-quality quartz glass, ensuring high UV transmission rates of over 95%.
Q: How long is the lifespan of these submersible UV lamps?
A: Depending on the model, the lifespan ranges from 8,000 to 16,000 hours.
Q: Are these lamps ozone-free?
A: Yes, these UVC disinfection lamps are designed to be ozone-free, making them suitable for sensitive environments like fishponds.
Q: What is the warranty period for the products?
A: We provide a one-year warranty for all our products and offer free replacements for any quality problems within that period.
Q: Can I get a sample before placing a bulk order?
A: Yes, we offer free test samples to ensure our products meet your specific requirements.
Q: What happens if delivery is delayed?
A: We have an on-time delivery guarantee. Compensation is provided based on the length of the delay, ranging from 1% to 4% of the goods' value.