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Frequently Asked Questions
Q: What is the Minimum Order Quantity (MOQ)?
A: MOQ varies by product, typically starting at 100pcs. For custom requests, please contact us for flexible solutions.
Q: Do you offer OEM/ODM services?
A: Yes! We specialize in customizing products, packaging, and branding to meet your specific requirements.
Q: How soon will my order ship after payment?
A: Standard orders ship within 3-25 working days after receiving the deposit. Custom orders depend on production schedules.
Q: What shipping methods are available?
A: We offer sea freight, air freight, and express delivery (DHL, FedEx, etc.). Costs are calculated based on weight, volume, and destination.
Q: How do you ensure product quality?
A: We implement strict QC processes throughout production. Third-party inspections (e.g., SGS) are always welcome.
Q: What is the warranty period for these UV LEDs?
A: We offer a warranty of 1-3 years depending on the specific product model and application.